Down to Earths Shampoo formula is infused with natural extracts. Each product boosts the removal of impurities and while protecting each strand of your hair.
The oils hydrate hair while leaving it vibrant and frizz-free.
Both products are Sulfate, Paraben, Formaldehyde, DEA, and MEA free.
RETURN & REFUND POLICY
Due to the nature of the product, we are unable to offer a returns and all sales are final.
STANDARD Shipping : 1st Class USPS 3-7 business days from ship date, not order date.
PRIORITY INSURED Shipping: Priority USPS Up To $50 Insurance For Lost or Stolen Packages, 1-3 business days from ship date, not order date.
PRIORITY PLUS INSURED Shipping: Signature Required Priority USPS, Entire Amount Of Package Insured For Lost or Stolen Packages,
1-3 business days from the ship date.
INTERNATIONAL SHIPPING: 7-21 business days from ship date, not order date.
International customers are responsible for all fees and taxes imposed by customs.
Delivery times frames are an estimate, DTE does not guarantee delivery dates.
PLEASE READ CAREFULLY...
DTE IS NOT RESPONSIBLE FOR ANY LOST/STOLEN or DAMAGED MAIL. SELECT PRIORITY INSURED or PRIORITY PLUS SHIPPING TO INSURE YOUR PACKAGE.
IF YOU SELECT PRIORITY INSURED AND YOUR PACKAGE IS LOST/STOLEN OR DAMAGED, YOU MUST FILE A CLAIM WITH THE USPS AND THEY WILL REIMBURSE UP TO $50 FOR LOST/STOLEN OR DAMAGED MAIL.
IF YOU SELECT PRIORITY PLUS AND YOUR PACKAGE IS LOST/STOLEN OR DAMAGED, YOU MUST FILE A CLAIM WITH USPS AND THEY WILL REIMBURSE THE FULL VALUE OF PACKAGE.
IF YOUR PACKAGE IS NOT RECEIVED, BUT SHOWS DELIVERED, PLEASE CONTACT YOUR LOCAL USPS. NON RECEIPT OF PACKAGE MUST BE REPORTED WITHIN 30 DAYS OF PURCHASE DATE.
Incorrect Address- DTE is not responsible for entering customers addresses. If a customer places an order and enters an incorrect address and contacts DTE before the package is shipped, the order will be canceled.
If you place an order and provide DTE with an incorrect address and your package is shipped, and returned to DTE due to incorrect address, customer is responsible to pay a reshipping fee, to have the item reshipped to the correct address. The original returned package will be sent within 3 business days of customer paying the reshipping fee. If customer does not pay the reshipping fee for a returned package, the item is the property of DTE, with no refund issued.
Pick Up/Delivery- Items are available for pick up at the local Owings Mills, MD Location. Please indicate that you would like to pick up your order within the order notes section.
Order Cancellations: Once your order is placed it cannot be cancelled, please be sure your select the correct item and/or quantity. Please be sure that your address is correct. Items will not be reshipped due to inaccurate/incomplete addresses.